II believe every company eventually reaches the point where it must ask itself: Should we optimize our processes? “Why? Everything is working fine.” — a sentence many of us have heard. But structures and workflows don’t stay productive on their own.

What works today may already be an efficiency blocker tomorrow.

This post was inspired by conversations with (potential) clients and by a blog article on workplace productivity. Studies show that: 57% of productivity losses are caused by inefficient processes. Poor workflows lead to wasted time — and therefore unnecessary costs. To avoid this, it helps to bring in an external perspective: analyze processes, question them, and optimize them. This doesn’t necessarily mean digitization. Because:

Digitizing a poor process is a digitized poor process

From practical experience, we know that activities such as creating quotes, issuing invoices or processing incoming invoices benefit significantly from digital tools. They reduce the workload for employees and free up time for value‑adding tasks.

Document search – an underestimated productivity killer

Many employees spend a lot of time searching, but very little time organizing. “Order is half of life” is especially true here. Missing structure costs time, nerves, and productivity.

What’s needed for successful process optimization

Before processes can be improved, the the company must agreethat change is meaningful. Only then can transformation succeed. In practice, it’s best to start with motivated employees — those who actively contribute ideas and drive improvements. Without their involvement, optimization is nearly impossible.

Administration as a key area of digital transformation

Administrative departments are increasingly adopting digital transformation It supports or replaces existing processes, reduces costs, and improves data quality. A typical example is the automated processing of incoming invoices:

  • Data is extracted automatically instead of typed manually
  • Errors are reduced
  • Time and costs are saved
  • Automations assign invoices to projects or cost centers
  • Approval and reminder workflows increase transparency and speed
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