With a well-thought-out Strategy , not only users but also companies can benefit. To achieve this, change management must be seen as an opportunity for improvement and growth. For this to succeed, it is necessary to involve all stakeholders in the processes and to maintain open communication . In particular, involvement in decision-making processes leads to high motivation and identification with the company. This should not only be the task of the project management, but of the entire project team. Stakeholders in particular have a high influence on acceptance.
The focus is still primarily on the initial and licensing costs when purchasing new software. However, ongoing operation and the necessary adjustments should also be taken into account. First and foremost, the individual needs and the available budget should be clear.
Which functions are essential? Which ones would also be useful? All these questions should be clarified and prioritized in advance to facilitate comparison. New requirements arise, especially after the first few weeks, when the focus is on intensive engagement with the software. It is the project management's task to collect the issues and prioritize them if necessary. Depending on the software, there are numerous customization options that should be implemented. Change management plays a particularly important role in this phase in order to get the most out of the software and its users!
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