Digitalization has fundamentally changed business processes and reshaped the IT landscape, making it more important than ever to thoroughly analyze internal workflows and continuously optimize them.
DDigitalization is rapidly transforming the way we work. To successfully introduce new processes and technologies, the preparation and involvement of users plays a central role.
Even though projects exist in every company, many of them fail—especially in the context of digital transformation. Over the past few weeks, we have held numerous conversations and combined these insights with our own experiences.
II believe every company eventually reaches the point where it must ask itself: Should we optimize our processes? “Why? Everything is working fine.” — a sentence many of us have heard. But structures and workflows don’t stay productive on their own.
Digitalization is not a one‑time project with a clear end date, but an ongoing process. Many companies have already recognized that digital solutions not only accelerate workflows but also make them more efficient and transparent.
2020 fundamentally changed our understanding of work. In many companies, working from home was unthinkable until March 2020. But from one day to the next, it suddenly had to work.
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